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Dropship information

 PLEASE NOTE*  WE ARE NO LONGER OFFERING OUR DROP SHIP PROGRAM.
 
DROP SHIP POLICIES & PROCEDURES

Do you have a website and you would like to offer handmade high quality pet clothing and costumes to your customers? Well now you can, without having to pre-pay in large quantity. All our designs are handmade in Amish country USA.

Our drop shipping program is really quite simple. Once you set up an account with us, you will be granted permission to use our images on your website, as well as size information and description if you like. We urge you to use the size chart for our items as they are our own design and run differently then others may.  You set your own retail price, sell the products, and the customer pays you the retail price. Then you forward the order to us via email for shipping. We would prefer that you email us a packing slip that we can enclose with your order.

You can use your own packing slip design and send it to us by email.  The customer will only see your business name as the seller. Each item we sell will be packed in clear plastic, with care label stickers. If you would like to include a business card or thank you card, ship them to us and we will include them in your drop ship orders.

Once you are registered as a dropshipper, you can view our dropship pricing online by logging into our drop ship password protected page. Click "Dropship Login" link on the top of this page


In order to set up a drop ship account with us, we require that you fill out a brief account set up form. If you are unable for some reason to use the form link on this page, Please email us at customerservice@happypawsdaycare.com to request the form. Businesses in the US must provide their resale permit number/TID


After you have been approved, you will be given a password to access the drop ship login page.


To be a part of our dropship program, you will agree to add at least 8 of our products for sale on your website within 30- days of becoming part of our dropship program.

Each time we receive an email copy of your order/packing slip for your dropship order , we will send you an email with an invoice to pay us the drop ship price plus shipping via PayPal. PayPal is are only payment processor,  With PayPal you can use credit cards. Payment must be received before an order will ship, At this time we will only be offering to drop ship to US confirmed shipping addresses.  It is your responsibility to make sure that the address you provide for us to dropship to is a confirmable address. We will not be responsible for lost or stolen mail.  We will ship all order USPS first class or priority mail confirmation delivery.

We ship within 48-72 hours of receiving the order & cleared payment...via USPS First Class mail. Back  ordered items or large custom orders may be delayed. You will be notified if an item is on back order or there will be a delay.  Since all of our items are hand cut and sewn at the time orders are placed..you can offer them custom size by sending measurements provided by your customer.


Shipping and handling for orders sent to US addresses is a base charge of $6.00 for the first item and $0.50 for each additional, as a general rule...we will not charge you excessive shipping, the $0.50 for each additional item may be less, depending on weight of order. 

If you would like to ship to other countries and or canada, contact us.. we may, but it will be rather pricey shipping, as we would only ship priority or globel express.


Shipping and handling is charged on all exchanges so please tell your customers to measure their dog carefully!


Returns: 
We offer return for exchange only, return for exchange must be pre-authorized. Items may be returned for exchange within 30 days of purchase if they are in new condition with original packaging. Items will not be accepted for return if they are soiled or have dog hair on them. All exchanges are subject to a 15% restocking fee. Shipping costs are non-refundable and additional shipping will be charged for exchanges. We do not offer exchange on custom made items or custom size items, " unless we have made a mistake in measurements or a default in craftsmanship."  in this instance A replacement item will be shipped out at no charge.

The following items are not exchangeable/non-refundable:  Bikinis, Panty's, Belly bands, custom made, custom sized. We will however work with you on custom size alterations if possible. Fees may apply.


You may provide your customer with our shipping address for exchanges and we will ship the exchange to them, provided all fees have been paid and an REA number has been issued. Items received without an REA# will be refused.


Any further questions do not hesitate to contact us. We look forward to providing you and your customers the best quality handmade pet clothing.


 

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Happy Paws Pet Clothes & Toys
Phone:(574)389-7988
9:00AM  CMT  to 5:00   
Contact Us  We Ship Monday-Friday
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Extraordinary Dog Clothes for Extraordinary Dogs and Their People