Often asked customer questions:
Q. Why is your
website address listed as a doggie daycare?
A. Because we
were also in the pet daycare and boarding business when we started years ago, Since we had many visitors to our web site already,
we saw no need to change our web address. If customers searched for our designs, happy paws designs by Lana.. they would still
find us as well as thru many links from other web sites.
Q. You offer most
of your doggie fashions custom sized by the customer emailing measurements, as well as off the rack sizes? Will
this make the waiting time for my order longer ?
A. No not at all.
All of our items are offered custom sized or off the rack size or with an option of choosing other fabrics for a design choice.
All of our items are made at the time an order is placed. The shipping time frames given on our shipping info pages
already has allotted time for custom sizing and all of the above.
Q. I do not understand
how to measure my pet where can I get help.
A. If you click
the link button that reads " Size Chart " on the left side of any of our web pages, this will take you to a page with pictures
and explanations on how and what to measure for each type of garment. If you still need further assistance, just give us a
call or email us. Email & phone are listed on the bottom of all pages of our site.
Q. Do you offer one of a kind designs? Will you design something new a customer
requests? and how much does it cost.
A. We design
clothes one of a kind and special requests all the time. The cost depends on fabrics and labor hours. If you take a
look thru our website and see a garment similar with fabrics similar used, this will give you a good guess. We will always
give you a quote prior to starting a new design.
